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How to Perform Factory Reset on Pepper Robot

In some scenarios you will need to reinstall Pepper’s operating system, called NAOqi. Follow these steps to perform a factory reset on your Pepper: 

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  • Apr 23, 2019 4:07:48 PM

I Keep Experiencing Errors on Pepper Even After Restart

If you keep getting error even after a restart, this usually indicates that it is time for a firmware reset.
1. Turn OFF the robot.
2. Press and hold the power button for 6 seconds
until its shoulders start blinking blue.
3. Wait for 10 minutes until the reset process is complete.
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  • Jul 19, 2018 4:04:45 PM

How to Move Pepper Robot Around

Before moving Pepper around, make sure that:
1. The floor is flat, dry and there is no rug or a thick carper on the way that could cause the robot to fall.
2. There is at least 120 cm of free space around the robot.
3. You keep Pepper away from steps.

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  • Jul 19, 2018 3:56:32 PM