Operations Assistant in a Cool Robotics Company

Company overview
RobotLAB is an award-winning startup company that sells robots to teachers that they then use as tools to enhance student engagement and bring learning to life. RobotLAB is leading the Robotics market with an innovative approach that makes Robotics truly useful in the hands of companies.

Position overview

The Operations Assistant will assist with day-to-day operations - no one day will be the same. Assisting with shipping and receiving, inventory management, customer communication via phone and email, and more. You must feel comfortable speaking with customers over the phone and have experience writing emails.

Job Responsibilities may include but are not limited to:

• Help facilitate the process between final sale and delivery to the customer
• Manage incoming calls and emails
• Assist with domestic and international shipping documents
• Follow up with customer status requests
• Provide administrative support
• Request shipping quotes from different carriers
• Maintain an organized inventory and procurement schedule

Candidate profile

• Bachelor’s degree preferred
• Technology-oriented and thrives in a start-up environment.
• 1- 2 years experience in administration, shipping, and/or operations
• Comfortable with CRM software (Salesforce or similar)
• Team and initiative spirit.
• Good communication and organizational skills
• Experience working with Outlook, Excel, Adobe Acrobat
• Creative and think outside the box
• Critical thinking skill is a MUST