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Privacy Policy

Know Your Rights

Protecting your private information is our priority. This Statement of Privacy applies to the http://www.RobotLAB.com and RobotLAB Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to RobotLAB Inc. include http://www.RobotLAB.com and RobotLAB. The RobotLAB website is a eCommerce and product recommendation site. By using the RobotLAB website, you consent to the data practices described in this statement.


Collection of your Personal Information

RobotLAB may collect through its website personally identifiable information, such as your name. If you purchase RobotLAB's products and services, we collect billing and credit card information if provided. This information is used to complete the purchase transaction. RobotLAB may also collect anonymous demographic information, which is not unique to you, such as your age, gender and  by providing your phone number you agree to receive SMS and calls at your provided number for service and marketing. Carrier rates may apply. We can modify or end SMS services without notice.


Information about your computer hardware and software may be automatically collected by RobotLAB. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the RobotLAB website.


RobotLAB encourages you to review the privacy statements of websites you choose to link to from RobotLAB so that you can understand how those websites collect, use and share your information. RobotLAB is not responsible for the privacy statements or other content on websites outside of the RobotLAB website.


Use of your Personal Information

RobotLAB collects and uses your personal information to operate its website(s) and deliver the services you have requested.


RobotLAB may also use your personally identifiable information to inform you of other products or services available from RobotLAB and its affiliates. RobotLAB may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.


RobotLAB does not sell, rent or lease its customer lists to third parties.


RobotLAB may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is transferred to the third party. RobotLAB may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to RobotLAB, and they are required to maintain the confidentiality of your information.


RobotLAB may keep track of the websites and pages our users visit within RobotLAB, in order to determine what RobotLAB services are the most popular. This data is used to deliver customized content and advertising within RobotLAB to customers whose behavior indicates that they are interested in a particular subject area.


RobotLAB will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on RobotLAB or the site; (b) protect and defend the rights or property of RobotLAB; and, (c) act under exigent circumstances to protect the personal safety of users of RobotLAB, or the public.


Use of Cookies

The RobotLAB website may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.


One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize RobotLAB pages, or register with RobotLAB site or services, a cookie helps RobotLAB to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same RobotLAB website, the information you previously provided can be retrieved, so you can easily use the RobotLAB features that you customized.


You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the RobotLAB services or websites you visit.


Security of your Personal Information


RobotLAB secures your personal information from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.


Children Under Thirteen

RobotLAB does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.


Disconnecting your RobotLAB Account from Third Party Websites

You will be able to connect your RobotLAB account to third party accounts. BY CONNECTING YOUR ROBOTLAB ACCOUNT TO YOUR THIRD PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED INTHIS MANNER, DO NOT USE THE THIS FEATURE. You may disconnect your account from a third party account at any time. Users may learn how to disconnect their accounts from third-party websites by visiting their "My Account" page. Users may also contact us via email or telephone..

To the extent that RobotIn the performance of RobotLAB’s cloud security services (“Services”) pursuant to an active master subscription agreement (“Agreement”) executed by RobotLAB and the end customer (“Customer”), RobotLAB supports the customer’s compliance for Processing covered by the California Consumer Privacy Act of 2018 (the “CCPA”). To confirm applicable aspects of the CCPA in connection with Customer’s use of the Services, RobotLAB is providing this Compliance Statement. Terms not defined below have the meanings given to them in the CCPA.

1. Limitations on Processing. RobotLAB will Process Personal Information only on Customer’s behalf, in the context of Services provided for Customer pursuant to the Agreement.

2. Consumer Requests. To the extent that RobotLAB stores Personal Information subject to the CCPA, at Customer’s request, RobotLAB will assist Customer with Customer’s obligation to respond to consumers’ requests to exercise their rights under the CCPA by securely deleting or destroying Personal Information pertaining to a consumer identified by Customer where such Personal Information is within possession or control of RobotLAB.

3. Deidentification and Aggregation. If the Services involve Processing Deidentified and/or Aggregated information, RobotLAB will do so only with Personal Information that has been Deidentified and/or Aggregated as those terms are defined below. For Deidentified information, RobotLAB will implement appropriate safeguards to prevent reidentification.

4. Information Security. RobotLAB maintains a written comprehensive data security program and maintains appropriate technical and organizational security procedures and practices designed to protect Personal Information against anticipated threats or hazards to its security, confidentiality or integrity. RobotLAB will ensure that persons authorized to access Personal Information are bound by confidentiality obligations.

5. Security Breach. RobotLAB will notify Customer without undue delay if RobotLAB learns that there has been unauthorized access, use, modification, disclosure, loss, or damage to Personal Information in the possession or control of RobotLAB (“Security Breach”). RobotLAB will provide reasonable assistance and cooperation in the remediation or investigation of a Security Breach and/or the mitigation of potential damage.

For purposes of the above, the following definitions apply: “Aggregated” information means information that relates to multiple Consumers that fall into the same group or category, from which individual Consumer identities have been removed, that is not linked or reasonably linkable to any Consumer or household, including via a device. “Consumer” means a natural person. “Deidentified” means information that cannot reasonably identify, relate to, describe, be capable of being associated with, or be linked, directly or indirectly, to a particular Consumer. “Personal Information” means any information provided to RobotLAB in connection with the Services, in any form, format or media (including paper, electronic and other records) that identifies an individual or relates to an identifiable individual and is subject to the CCPA. “Process” or “Processing” means any operation or set of operations performed on Personal Information or sets of Personal Information, whether or not by automated means. Processing includes the collection, recording, organization, structuring, alteration, use, access, disclosure, copying, transfer, storage, retention, deletion, combination, restriction, adaptation, retrieval, consultation, destruction, disposal, sale, sharing or other use of Personal Information.

Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from RobotLAB by contacting us here:

- Web page: www.robotlab.com/opt-out

- Email: info@robotlab.com

- Phone: +1 415-702-3033


Changes to this Statement

RobotLAB will occasionally update this Statement of Privacy to reflect company and customer feedback. RobotLAB encourages you to periodically review this Statement to be informed of how RobotLAB is protecting your information.

Regarding VR Expedition 2.0 app

RobotLAB does not track teacher or student devices. Does not track app usage. Does not collect login or personal information from the app users. The VR Expeditions 2.0 app is designed to run offline in classrooms, without any internet connection, so tracking is not even possible.


GDPR Compliance

RobotLAB is committed to complying with the General Data Protection Regulation (GDPR) (EU) 2016/679, which regulates the processing of personal data of individuals within the European Union. This section outlines our practices and obligations under the GDPR to ensure the protection of your personal data.


Data Controller and Data Processor

For the purposes of GDPR, RobotLAB Inc. is both a Data Controller and Data Processor of your personal data. As a Data Controller, we determine the purposes and means of processing your personal data. As a Data Processor, we handle the data on your behalf and according to your instructions.


Legal Basis for Data Processing


RobotLAB processes personal data based on one or more of the following legal bases:


Consent: You have given clear consent for us to process your personal data for a specific purpose.

Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.

Legal Obligation: Processing is necessary for us to comply with the law.

Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, provided your interests and fundamental rights do not override those interests.


Data Collection and Use

We collect and use personal data only as necessary for the purposes for which it was obtained. The types of personal data we may collect include:


Identity Data: such as your name.

Contact Data: such as your email address, phone number, and billing address.

Financial Data: such as your credit card information for processing transactions.

Technical Data: such as your IP address, browser type, and access times.


Data Subject Rights

Under the GDPR, you have the following rights regarding your personal data:


Right to Access: You have the right to request access to your personal data and obtain information about how we process it.

Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.

Right to Erasure (Right to be Forgotten): You have the right to request deletion of your personal data when it is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing: You have the right to request restriction of processing of your personal data under certain conditions.

Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another controller.

Right to Object: You have the right to object to the processing of your personal data based on legitimate interests or direct marketing.


Data Security

RobotLAB takes appropriate technical and organizational measures to ensure the security of your personal data and protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include encryption, access controls, and secure storage systems.


Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. The specific retention periods for different types of personal data are determined based on the legal basis for processing and our legitimate interests.


International Data Transfers

As a global company, RobotLAB may transfer your personal data to countries outside the European Economic Area (EEA). When we transfer personal data internationally, we ensure that appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the European Commission.


Changes to this GDPR Statement
RobotLAB may occasionally update this GDPR section to reflect changes in our practices or regulatory requirements. We encourage you to periodically review this section to stay informed about how we protect your personal data.


Contact Information

RobotLAB welcomes your questions or comments regarding this Statement of Privacy. If you believe that RobotLAB has not adhered to this Statement, please contact RobotLAB at:


RobotLAB Inc.

1900 W Kirkwood Blvd,

Suite 5500C,

Southlake, TX 76092


Email Address:



Telephone number:

+1 415-702-3033


Effective as of October 16, 2023