Information desk bottlenecks, anxious travelers, and avoidable misroutes during tight connections and gate changes create friction before passengers even clear security. Multi-lingual digital concierges and autonomous wayfinding units deliver dynamic routing and seamless passenger interaction in high-traffic environments.
Benefits:
- Deliver real-time gate and terminal updates with directional guidance
- Provide "escort-to" experiences for PRM support, families, and VIP routing
- Deflect queues by answering high-volume FAQs without adding headcount
- Display campaign surfaces for airport services, lounge upgrades, and partner offers
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