GENERAL TERMS AND CONDITIONS
ROBOT AS A SERVICE
RobotLAB Warranty (if purchased) includes 1 year of extended warranty (given a continuous warranty coverage at all times since the initial warranty expiration) which includes normal wear and tear, breakage, software updates, (as allowed by manufacturers) defects, and other issues that may arise during normal use. Force majeure, neglect, and misuse are not covered under this warranty.
Swap program (if purchased) provides business continuity for your Robot. A replacement robot will be shipped within 1 business day after your Customer Success Manager determines that a robot needs a repair in the lab. (Return shipping and swap shipping included, the original robot will not be returned). A robot must be under warranty (purchased separately) to be eligible for a swap.
In any case, batteries are covered for three months from the original purchase date and are not included in any warranty extension.
If purchased, RobotLAB support can include the following services:
This agreement is interpreted and enforced in accordance with the laws of California. RobotLAB Inc. and the Client both accept the exclusive jurisdiction of Californian courts. Any dispute regarding this agreement will be settled by the relevant courts of the state of California.
Content published on this website (digital downloads, images, texts, graphics, logos) is the property of RobotLAB and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of RobotLAB, with copyright authorship for this compilation by RobotLAB.
The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.
License and Site Access
We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it. This may be done only with written consent from us.
We reserve all rights to terminate accounts, edit or remove content and cancel orders in our sole discretion.
We reserve the right to change these terms and conditions at any time without prior notice.
In this agreement, "we", "us", "our" etc. refer to RobotLAB Inc. a DE company.