Bear RoboticsDelivery
Servi
Three-tray food running and bussing robot for full-service restaurants
From $14,995 · RaaS $799/mo
Made by Bear Robotics
Bear Robotics AI-powered Servi delivery robots for restaurants, hotels, and senior living
Bear Robotics, the Silicon Valley pioneer of AI-driven restaurant robots and now an LG-majority-owned company, builds the Servi platform around one idea: the best restaurant technology is the kind your staff forgets is there.
2017
Founded · Redwood City, California, USA
4
Models we carry
2
Delivery · Service
About the brand
Who is Bear Robotics?
Bear Robotics was founded in 2017 by former Google engineer John Ha after he opened his own restaurant and saw the relentless physical demand of food running and bussing. Headquartered in Redwood City, California, Bear set the modern template for restaurant service robots with Servi and Servi Plus. In 2024, LG took a majority stake in the company, deepening the integration between Bear's robots and LG's commercial robotics roadmap.
Bear Robotics
What we deploy from Bear Robotics
Bear RoboticsDelivery
Servi Plus
Larger four-tray model for hotels, senior living, and high-volume venues
From $17,500 · RaaS $949/mo
Bear RoboticsDelivery
Servi Lift
Elevator-integrated room service variant for multi-floor hotels
From $22,500 · RaaS $1,195/mo
Bear RoboticsService
Servi Air
Open-tray variant optimized for senior living dining rooms
From $15,995 · RaaS $849/mo
Why us
Why we partner with Bear Robotics
01
Servi is the AI-navigation gold standard
Bear's path planning handles peak-hour dining rooms — diners pushing chairs back, servers crossing aisles, kids running — without the panic stops you see from cheaper robots.
02
$15/day operating cost, period
Servi replaces food runner labor at $15/hour with a robot that costs about $15/day to run. The math works in week one, and tips actually go up because servers stay with guests.
03
LG-backed, enterprise-grade reliability
Since LG took a majority stake in 2024, Bear has expanded global service infrastructure and accelerated the elevator-delivery roadmap through the M2MTech investment.
Trusted by
Operators that run Bear with RobotLAB
Denny's
Chili's
IHOP
Marriott
Holiday Retirement
Compass Group
“Bear Robotics built Servi around one insight: the best restaurant technology is the kind your staff forgets is there.”
E
Elad Inbar
CEO and Founder, RobotLAB
Where it works
Bear Robotics in the wild
Questions & answers
Long-form Q&A: deploying Bear Servi in production
Operators ask us these questions before signing a Servi contract. Answers based on hundreds of live restaurant and hotel deployments.
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How does Servi actually compare to BellaBot in a real dining room?
Both are excellent. BellaBot has the iconic cat personality and slightly faster speed; Servi has more conservative navigation and a more enterprise-feeling UX. We deploy both depending on brand fit. Casual family restaurants love BellaBot; upscale and senior living tend to prefer Servi.
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What is the actual $15/day operating cost made of?
Electricity to charge plus per-day amortization of consumables (mostly wheels and brushes). Software and remote monitoring are included in the RobotLAB service plan; no surprise fees.
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Will Servi work in a narrow casual restaurant with 36-inch aisles?
Yes, with caveats. Servi needs about 30 inches to pass comfortably. We do a site survey first and flag any pinch points. If aisles are sub-30, we recommend KettyBot instead.
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How does Servi handle the lunch rush when 80 covers hit at once?
It handles it well. Path planning re-routes around crowded sections and the multi-tray load means fewer trips. Real numbers from a Denny’s location: 18% faster food-to-table times during peak.
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Can Servi go into the kitchen to pick up food?
Yes. Most deployments program a pickup zone in the pass window. Servers load the trays and Servi runs the food. In some kitchens we have the robot go all the way to the expo line.
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Does Servi need a dedicated charging dock?
Yes. RobotLAB installs the dock in a back-of-house corner. Footprint is about 18 x 24 inches. The robot returns to dock autonomously when battery hits 20%.
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How loud is Servi in a dining room?
Quiet. About 50 dB at one meter — quieter than normal conversation. Guests usually don’t notice it approach.
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What is the upgrade path from Servi to Servi Plus?
RobotLAB takes the Servi as trade-in at depreciated value and deploys Servi Plus, typically a 1-day swap. Worth it for venues that have outgrown three trays.
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Can Servi do room service in hotels?
Yes, but we recommend Servi Lift for multi-floor hotels because of the integrated elevator API. Servi (standard) is great for single-floor venues like resort restaurants and conference dining.
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What happens during a power outage?
Servi pauses, alerts the dashboard, and resumes when power returns. Battery holds 8-10 hours of operation, so it usually rides out short outages without needing to be moved.