On behalf of everyone here at RobotLAB, our hearts go out to all those impacted by COVID-19. Our focus is, as always, is on the health and safety of our employees, customers and communities.
The situation is changing rapidly, and the government has ordered a mandatory shut down of all business in San Francisco Bay Area effective Tuesday, March 17. The office will be closed but our personnel will be online working remotely.
Shipments will not be able to be picked up nor delivered at our locations till further notice.
What’s not impacted:
Training and support calls can be performed as scheduled, we accept new training and support requests as well
To the extent we have inventory, our team is preparing your orders, so they will go out the moment the lock-down will be lifted
Support for fiscal deadlines for bids and other budgetary timelines (price quote requests, product demos, etc.) are all intact
We are available via email or phone for any of your questions or concerns during this challenging time.
There is no question this is a time of great uncertainty. While we don’t know exactly what the future may hold, we feel confident that by sticking together (6ft apart, after washing hands!) and supporting each other, we’ll emerge from this stronger than before.
We will resume normal operation, and speed up your order delivery when it’s safe to do so.
Thank you for your loyalty and dedication, we appreciate your business