NAO can’t connect to the “Former Web Page”

1/ Make sure your robot is properly connected to your network (or directly to your computer).

If you're not sure, press NAO's chest button once. The robot should say his IP address (write it down, you'll need it).

2/ Download and Install the software PuTTY on your computer. You can find it here.

3/ Open the software PuTTY and type your NAO's IP address in the "HOST NAME" field. Confirm by clicking on "OPEN".

Autonomous Cars Firmware Update

Has your RobotLAB  Autonomous Car been connecting to Bluetooth, and seemingly connecting to Orchestra, but not responding to any of the code you write?

You don’t have a lemon, your car just needs a Firmware update! Follow these simple steps to get your car running again.

Don't forget to charge your Nao Robot! 

So you just received your new NAO robot... the first thing you want to do is charge it for at least 90 minutes.  Another tip to keep the battery fresh, you should charge it at least once every 90 days (especially if you are not going to be using it for a period of time). As an example, summertime, when you go on break, charge it before you go and charge it once again when you return, this will keep the lithium ion battery from depleting and good to go. 

Now, enjoy your NAO robot have a great day

Are you interested in having a Nao Robot? Ask for a Price Quote Request!

Factory Reset Nao Robot 

Disclaimer: The following support solution will erase the memory on NAO. Make sure you are familiar with disc formatting and know/follow the directions before attempting the following. If you have questions, contact us before attempting this solution.

Let’s try to do a factory reset to the robot. (you can follow this video as well https://www.youtube.com/watch?time_continue=171&v=GOroldPAEzE  )

DoBot Suction cap doesn't hold anything

If you experience a low suction / low pick up rate, you would like to look inside the suction cup and make sure there's no obstruction to the air flow. Sometimes the rubber isn't cut all the way through, you would like to peel it off / remove it, to allow the pump to create the vaccum.

NAO Anatomy: Sensing and Movement on Your Robot

The NAO robot has 25 joints and 25 degrees of freedom, or directions in which motion can occur on its body.  (For comparison, the human body has 230 joints and 244 degrees of freedom, wow!)

NAO's basic channel bug is fixed here's what to do

For the past few weeks if you had basic channel installed on your NAO you probably experienced a frustrating problem, the NAO wouldn't hear or understand your commands. It didn't matter what you said among the sentences that NAO is supposed to understand it wouldn't react. It was stuck in listening mode like that 

NAO robot can't understand voice command

You just received your NAO and you're very excited to discover all it can do and how to use it. You are following all the steps to get started.  The NAO has just registered to the basic channel and it's now ready to engage and interact with you. He's looking at you and you ask " Hello NAO, what can you do ?" The robot looks at you and ignores you . You try again " hey NAO, what can you do ?" ... nothing. As if you were not here. You try another sentence "What's your name?" .. silence, nothing. How frustrated this can be, it's new and already broken. What's wrong with its microphones?

“Warning: the motors are not updated, the robot will not move”                                              What should I do?

I have a warning about motors not updated. It says: “Warning: the motors are not updated, the robot will not move”.

[Support] NAO says: "Error 501, I can't connect to Cloud services, my system date is wrong"

1/ Make sure your robot is properly connected to your network (or directly to your computer).

If you're not sure, press NAO's chest button once. The robot should say his IP address (write it down, you'll need it).

2/ Download and Install the software PuTTY on your computer. You can find it here.

3/ Open the software PuTTY and type your NAO's IP address in the "HOST NAME" field. Confirm by cliking on "OPEN".

If you get the PuTTY security alert window, just click on YES.