Support

Need some help?

Don't forget to charge your Nao Robot! 

So you just received your new NAO robot... the first thing you want to do is charge it for at least 90 minutes.  Another tip to keep the battery fresh, you should charge it at least once every 90 days (especially if you are not going to be using it for a period of time). As an example, summertime, when you go on break, charge it before you go and charge it once again when you return, this will keep the lithium ion battery from depleting and good to go. 

Now, enjoy your NAO robot have a great day

Are you interested in having a Nao Robot? Ask for a Price Quote Request!

Price Quote Request

Read more
  • Mar 15, 2018 4:48:11 PM

Factory Reset Nao Robot 

Disclaimer: The following support solution will erase the memory on NAO. Make sure you are familiar with disc formatting and know/follow the directions before attempting the following. If you have questions, contact us before attempting this solution.

Let’s try to do a factory reset to the robot. (you can follow this video as well https://www.youtube.com/watch?time_continue=171&v=GOroldPAEzE  )

 

Reset Nao Robot-1.jpg

Read more
  • Feb 12, 2018 2:51:13 PM

DoBot Suction cap doesn't hold anything

If you experience a low suction / low pick up rate, you would like to look inside the suction cup and make sure there's no obstruction to the air flow. Sometimes the rubber isn't cut all the way through, you would like to peel it off / remove it, to allow the pump to create the vaccum.

suction  cap.jpg

Read more
  • Feb 1, 2018 5:08:29 PM