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NAO robot apps download guide with STEMLAB

How to download apps for your NAO robot using STEMLAB

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  • Jan 24, 2023 3:32:19 PM

NAO or Pepper Robot Does Not Respond When I Talk To It


Both NAO and Pepper can be programmed to respond to a variety of stimuli, or programmed to engage in back and forth conversations. This is not a default behavior however, and your NAO or Pepper will not respond to any conversation until you teach it how to.

One easy way to do this is to install something called “Basic Channels” from the Aldebaran Cloud store. Basic Channels is a packaged set of dialog programs that makes the robot conversational right away.

If your NAO or Pepper used to respond to you and recently stopped, it is possible that the volume of the robot has been turned down so low that its answers are inaudible. It is also possible that a microphone is malfunctioning in the head. If you believe this to be the case, Contact Support.


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  • Jan 18, 2023 2:04:26 PM

NAO or Pepper Robot giving "Error 713"

NAO Error 1a-1

Error 713: I can’t move anymore. I detected an error on n of my vital devices: [list n devices].

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  • Jan 18, 2023 11:14:56 AM

NAO Does Not Finish Booting

NAO does not finish booting up.


In rare cases, after a NAOqi update or factory reset, NAO will get “stuck” during its boot process and will never finish booting up. If you have been waiting (and waiting, and waiting) for NAO to finish booting up, there is probably a solution. This problem can usually be identified by the ear LEDs or the chest button LED.

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  • Jan 18, 2023 11:13:21 AM

Is My NAO Battery Okay?

Does my NAO have a battery problem?

As long as the battery is inside the NAO, it is delivering a small amount of electricity to the robot, even while shut down. If the NAO sits for a long time unused, the battery can become so depleted that it can no longer be charged.

If you suspect this is the case for your battery, here are some of the telltale signs:

  • Your charger light turns green in just seconds when you plug in the NAO battery.
  • Your “fully charged” NAO only runs for a few seconds, or shuts down before it finishes booting up.


  • Your NAO turns off instantly if you unplug the charger.


If you conclude that you need a new battery, head to https://www.robotlab.com/store/battery to purchase a new one.

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  • Jan 18, 2023 11:11:41 AM

NAO Robot Does Not Stand Up

NAO Error 1a-2

There are two common reasons a NAO will not stand up. One of them can be fixed by the customer with a computer and the other requires shipping the NAO for service.

Rather than try to distinguish between the two cases, it is easier to simply attempt the intervention and test the result. Your NAO will need to be connected to a WIFI network or hardwired to your computer, and you will need to SSH into the NAO. We use the program PuTTY for this purpose, but you can also use a Command Prompt.

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  • Jan 18, 2023 11:10:36 AM

Check or Change NAO Robot Volume

This post can help if you are experiencing a problem such as:

-My NAO robot won't speak to me.

-My NAO robot won't say anything. 

-My NAO robot stopped making sound.


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  • Jan 17, 2023 1:24:43 PM

Deactivate Fall Manager on NAO Robot

Sometimes it is necessary to deactivate the NAO robot's safety features. Follow these instructions if deactivating fall manager is necessary for your project. 

Even with Fall Manager enabled, we recommend catching the NAO robot whenever possible. 

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  • Jan 13, 2023 11:01:02 AM

Change the Name of NAO Robot

NAO robot 1

"Hello, I'm Unique"

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  • Jan 13, 2023 9:13:46 AM

Add a Language to Your NAO or Pepper Robot

In order to install new languages on your NAO this is what you need to do:

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  • Mar 29, 2019 4:26:52 PM