Both NAO and Pepper can be programmed to respond to a variety of stimuli, or programmed to engage in back and forth conversations. This is not a default behavior however, and your NAO or Pepper will not respond to any conversation until you teach it how to.
One easy way to do this is to install something called “Basic Channels” from the Aldebaran Cloud store. Basic Channels is a packaged set of dialog programs that makes the robot conversational right away.
If your NAO or Pepper used to respond to you and recently stopped, it is possible that the volume of the robot has been turned down so low that its answers are inaudible. It is also possible that a microphone is malfunctioning in the head. If you believe this to be the case, Contact Support.
Error 713: I can’t move anymore. I detected an error on n of my vital devices: [list n devices].
NAO does not finish booting up.
In rare cases, after a NAOqi update or factory reset, NAO will get “stuck” during its boot process and will never finish booting up. If you have been waiting (and waiting, and waiting) for NAO to finish booting up, there is probably a solution. This problem can usually be identified by the ear LEDs or the chest button LED.
Does my NAO have a battery problem?
As long as the battery is inside the NAO, it is delivering a small amount of electricity to the robot, even while shut down. If the NAO sits for a long time unused, the battery can become so depleted that it can no longer be charged.
If you suspect this is the case for your battery, here are some of the telltale signs:
If you conclude that you need a new battery, head to https://www.robotlab.com/store/battery to purchase a new one.
There are two common reasons a NAO will not stand up. One of them can be fixed by the customer with a computer and the other requires shipping the NAO for service.
Rather than try to distinguish between the two cases, it is easier to simply attempt the intervention and test the result. Your NAO will need to be connected to a WIFI network or hardwired to your computer, and you will need to SSH into the NAO. We use the program PuTTY for this purpose, but you can also use a Command Prompt.
This post can help if you are experiencing a problem such as:
-My NAO robot won't speak to me.
-My NAO robot won't say anything.
-My NAO robot stopped making sound.
Sometimes it is necessary to deactivate the NAO robot's safety features. Follow these instructions if deactivating fall manager is necessary for your project.
Even with Fall Manager enabled, we recommend catching the NAO robot whenever possible.
In order to install new languages on your NAO this is what you need to do:
If you’re unable to find an answer on our website, fill out the form below to start a ticket. We normally aim to respond to all emails within a few days.