Support

Need some help?

Once I have the RobotsLAB-BOX what will I need to do before teaching with it?

Open the box and get acquainted with your new robotic teaching assistants. The tablet and robots are charged and fully configured. We've assembled a Quick Start Guide with a sample lesson to get you going, and we suggest you look over the instructions, review the videos for a few lessons, and do a lesson runthrough or two before demonstrating in front of a class. If you’re more a ‘fly-by-the-seat-of-your-pants’ kind of teacher, then that’s completely up to you, but it’s at your own risk and possible humiliation.

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  • Oct 7, 2013 5:19:35 PM

My AR.Drone isn't flying to the right height

The software on your tablet is designed to limit the height of your drone to 2 meters. If the drone is flying much higher or lower than it is commanded to, there are two possible solutions

1) Have you updated your tablet lately? We regularly release software updates designed to get the best performance from all of the robots. Follow these instructions to update your tablet, check #2, and try again!

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  • Oct 7, 2013 2:16:59 PM

I’m not very good with computers, will it be hard to operate the tablet or the lessons?

Absolutely not. The tablet comes fully charged and preloaded with everything you will need. If you still run into problems we are here for you, just reach out and we’ll be happy to help troubleshoot.

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  • Oct 7, 2013 2:11:30 PM

I don’t know too much about how robots work, will this be a problem?

Actually, the RobotsLAB-BOX is made with you in mind. We’ve laid out easy to follow, step-by-step visual instructions and instructional videos to make sure you are completely comfortable operating any of the demonstration. You’ll look like a pro, even if it’s your first time working with robots and a tablet. 

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Feel free to contact us or email us if you still need support. 

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  • Oct 7, 2013 2:11:00 PM

Do you provide professional development for teachers?

Yes we do, please contact us, and we will be happy to provide more details on training, professional development and workshops we offer to our customers.

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  • Oct 7, 2013 11:52:29 AM

Do the lessons align with any teaching standards?

Yes! We align with the Common Core, TEKS and STAAR standards. 

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  • Oct 7, 2013 11:50:52 AM

Can I print out the quizzes?

Absolutely, all the quizzes are loaded as PDF files and are ready for printing at your convenience. 

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  • Oct 7, 2013 10:05:02 AM