What if a robot breaks?

Never fear! Each box comes with a warranty for one year. For more  information on what each specific warranty contains see this article on our warranties

Help! I bought the standard box and now I want to upgrade to the deluxe!

It’s your lucky day; you can upgrade at any time. Please note that the extended warranty and 1 year subscription start from the original purchase date, not the upgrade purchase date. See more about warranties 

My ARMBot won't connect with my tablet

How to connect the ARMBot to your tablet:

   #1 Make sure ARMBot is plugged in securely. Unlike the other robots in the RobotsLAB BOX, ARMBot needs to be connected to an outlet in order to work. The ARMBot uses the largest charger cable and power supply inside the Accessories Kit.

Can I purchase a warranty? What’s included?

Each RobotsLAB-BOX comes with a 1 year warranty. The Deluxe BOX covers the following: 3 free hardware repairs (including robots, tablet, or accessories) and free shipping.

My AR.Drone batteries won't charge/aren't working right. What do I do?

Your AR.Drone uses LiPo batteries. LiPo stands for Lithium Polymer – they’re great because of their light weight and huge power storage abilities, but there are some downsides we’re finding out about. These batteries are very fragile, and there are a few specific procedures for charging and using the batteries that you should know before use.

What is included in the RobotsLAB-BOX?

The Standard RobotsLAB-BOX includes these goodies:

50 Lessons and Quizzes covering standards in Algebra, Physics, Geometry, Trigonometry and Pre-Calculus, 4 Robots, 1 10.1" Tablet, 12 Accessories, a transport case and 1 Year Warranty.

Want more? Check out the deluxe package 

My school uses a program that connects to projectors/smartboards over Wi-Fi (miracast, chromecast, etc.). Can I use this with the BOX?

Wireless data streaming programs like Miracast and Chromecast are becoming popular ways to reduce the number of wires, plugs, and cables in classrooms. The short answer, though, is that while you can use these technologies to connect your BOX and tablet with a projector, we recommend that you don't. Your tablet for the RobotsLAB BOX uses its Wi-Fi connection to control the AR.Drone included in your kit. If the tablet is connected to a projector over Wi-Fi, then it will not be able to talk to the AR.Drone, which means you will be unable to run the lesson!

How long does it take to receive my RobotsLAB-BOX?

It’s so exciting buying state-of-the-art teaching technology! Lucky for you the average order-to-door delivery time for a RobotsLAB-BOX is less than 14 business days so you won’t have to be on the edge of your seat for long.

My tablet is broken. What do I do?

First, let's figure out what the problem might be. Is the Tablet physically damaged (broken case, shattered screen, broken button)? Or is it just not working properly?

Is your tablet just behaving oddly? Not turning on, crashing, making noise but nothing shows up on the screen? Having trouble connecting to your robots? The two best fix-it paths: Charge it, and/or Update it!

How do I charge my ARDrone?

Charging your ARDrone is really easy, but it does take around an hour and a half to charge from a completely dead battery, so leave yourself some time before a planned lesson to check your robot and recharge it if necessary. In order to charge ARDrone, simply open up your Accessory Kit inside the RobotsLAB BOX and pull out the ARDrone charger.