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Robot-On-Call is RobotLAB's staff-side smartwatch system that lets servers, bussers, and floor staff summon a delivery robot to any location with a single tap, no walking back to a robot's tablet to program a destination. Each package includes a pack of five Android smartwatches plus a perpetual software license that pairs them with your Bear Robotics Servi and Servi+ robots. When a staff member calls for a robot, the system automatically allocates the nearest available unit based on task and availability, then pushes real-time status notifications back to the watch so the team always knows where the robot is and what it's doing.
RobotLAB sells Robot-On-Call as the human-control layer for a fleet you may already run. Instead of one person tethered to a robot's onboard screen, the whole floor can dispatch robots hands-free during a rush. It launched in June 2024 alongside ServeSwift, the guest-facing QR companion that lets diners route a robot to their own table. The two can be deployed together or independently. As a reseller, RobotLAB handles the licensing, robot pairing, staff training, and ongoing support so the watches work with your existing Servi deployment out of the box.
Pricing is straightforward: $3,400 as a one-time purchase, or $680/month on a Robot-as-a-Service plan, with financing available from $71/month. The RaaS option bundles software updates, staff training, and technical support, which suits operators who want to scale the number of watches up or down as headcount changes. Because Robot-On-Call is a software-plus-wearable accessory rather than a robot itself, it is by far the lowest-cost way to make an existing Servi fleet meaningfully more productive.
| Product type | Staff-side robot-calling smartwatch system (wearable + software license) |
| What's included | Pack of 5 smartwatches (Android) + perpetual software license for Servi and Servi+ |
| Operating system | Android |
| Compatible robots | Bear Robotics Servi and Servi+ delivery robots |
| Core functions | One-touch robot calling, automatic robot allocation by task/availability, real-time status notifications |
| Battery life | 20 hours |
| Charge time | 2 hours |
| Unit weight | 30.3 g (1.07 oz) |
| Connectivity | Contact for details |
| Purchase Price | $3,400 (one-time) |
| Robot-as-a-Service | $680/month |
| Financing | From $71/month |
Servers and bussers tap the watch to send a robot for dish collection, table resets, and running food during a rush, without leaving the floor or walking back to the robot's tablet. Automatic allocation grabs the nearest free robot, and for large parties the team can dispatch a couple of robots at once while the host stays with guests. This is the launch use case RobotLAB built the system around.
Front-desk and housekeeping staff use the watch to call a Servi+ to deliver fresh linens, restock amenities, or assist with room turnover and cleanup. Because the call is hands-free from anywhere on the property, staff keep moving instead of returning to a fixed control point, and real-time notifications confirm the robot is en route.
In large entertainment centers with long walks between kitchen, bar, and seating zones, floor staff summon robots to specific destinations on demand to keep food and bussing flowing during peak crowds. RobotLAB has positioned Robot-On-Call plus ServeSwift specifically as a labor-saving combination for high-volume family entertainment operations.
Dining-room and care staff call a robot to deliver meals, clear trays, or shuttle supplies between the kitchen and resident seating, reducing repetitive trips for caregivers. The one-touch interface requires minimal training, which matters in settings with a mixed-tenure workforce.
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Same-day response. We handle delivery, on-site setup, staff training, and ongoing service nationwide.
The one-time purchase price of $3,400 includes a pack of five Android smartwatches and a perpetual software license that pairs them with your Servi and Servi+ delivery robots. It is a control accessory for robots you already operate, not a robot itself. To confirm what's in your specific configuration, call 1-87-RobotLAB.
The licensed package covers the Bear Robotics Servi and Servi+ delivery robots. RobotLAB markets Robot-On-Call as working across its delivery-robot line, so if you run other models, call 1-87-RobotLAB to confirm compatibility before you buy.
Yes. Robot-On-Call is the staff-side calling layer; you need compatible Servi or Servi+ robots to dispatch. If you don't have robots yet, RobotLAB can quote the watches and the robots together. Call 1-87-RobotLAB to scope a full deployment.
Buying is $3,400 one-time. Robot-as-a-Service is $680/month and bundles software updates, training, and support, which is easier to scale up or down with headcount. Financing is also available from $71/month. RobotLAB can model both against your fleet size; call 1-87-RobotLAB.
Robot-On-Call is staff-side: your team summons robots from a smartwatch. ServeSwift is guest-side: diners scan a QR code at the table to route a robot to themselves. They launched together and can be deployed jointly or separately. Call 1-87-RobotLAB to decide which fits your floor.
The interface is designed for one-touch calling with minimal training, and the system auto-allocates the nearest available robot so staff don't manually pick units. RobotLAB includes staff training with installation. For an onboarding plan, call 1-87-RobotLAB.
Each watch is rated for 20 hours of battery life and recharges in about 2 hours, so a single charge covers a full service day. For multi-shift operations, ask about charging logistics when you call 1-87-RobotLAB.
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