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Pepper Robot for Libraries is the SoftBank Robotics Pepper humanoid, configured by RobotLAB with a library-focused software bundle. Standing about 4 feet (120 cm) tall and rolling on an omnidirectional wheeled base, Pepper greets visitors at the entrance or service desk, holds natural spoken conversations through its microphones and HD cameras, and displays information on a 10.1-inch touchscreen mounted on its chest. The library bundle is built to augment the patron experience with useful, library-specific answers — hours and services, meeting-space and program info, book reviews with Goodreads ratings and cover images, recommendations of similar titles, and general web search.
Pepper is a proven front-of-house robot in real public libraries: systems including Roanoke County Public Library and Hawaii's Aina Haina Public Library have deployed Pepper to greet visitors, answer basic questions, promote programs, give simple tutorials, and engage children. Beyond the desk, Pepper can roam to build excitement for events, support language-learning practice, and run light coding or STEM activities — making it as much an outreach and engagement tool as an information point.
RobotLAB sells Pepper as a turnkey solution, not just hardware. As America's largest commercial robotics integrator, RobotLAB ships Pepper with its charger and battery, the Pepper for Libraries software, full SDK and API access for further customization, startup instructions, and a one-year warranty — plus optional online training and ongoing support. Pricing is by quote; call 1-87-RobotLAB to scope a deployment for your branch or system.
| Manufacturer | SoftBank Robotics |
| Configured by | RobotLAB (Pepper for Libraries bundle) |
| Type | Wheeled social humanoid greeter robot |
| Height | 120 cm (47.2 in / ~4 ft) |
| Weight | 28 kg (62 lb) |
| Base / mobility | Omnidirectional wheeled base, max ~3 km/h (1.7 mph) |
| Degrees of freedom | 19 |
| Display | 10.1-inch touchscreen tablet (chest) |
| Cameras | Two HD 5 MP cameras (forehead and mouth) + 3D depth sensor |
| Microphones | Four microphones |
| Other sensors | Touch sensors, sonar, lasers, bumper sensors, force-sensitive resistors, position sensors |
| Processor | Intel Atom E3845 |
| Operating system | NAOqi OS |
| Battery | 30 Ah lithium-ion, up to ~12 hours operation |
| Connectivity | Wi-Fi, Ethernet, Bluetooth |
| Languages | 15+ languages (manufacturer-stated) |
| Programming | Drag-and-drop, Python, C++, Java; full SDK and API |
| Recommended age | 7+ |
| In the box | Pepper robot with charger and battery, Pepper for Libraries software, SDK/API access, startup instructions |
| Warranty | 1 year |
| Purchase Price | Request a quote (price on request) |
Positioned at the door or service desk, Pepper welcomes patrons, answers location-specific questions — hours, services, meeting-room booking, passports, 3D printing, copy/scan/fax, library map and wayfinding — and frees staff from repetitive front-desk inquiries. Its chest tablet shows directions, schedules, and program details alongside spoken answers.
Pepper surfaces book reviews with Goodreads ratings and cover images, and recommends similar titles based on a patron's selection. It turns casual browsing into guided discovery and gives readers a low-pressure, self-service way to find their next book at the shelf or kiosk.
Pepper roams the floor to generate excitement for upcoming workshops, lectures, and events, and supports outreach programming such as senior activities, preventive-education sessions, and youth coding classes. For younger visitors it tells stories, plays games, and dances to keep children engaged.
Libraries use Pepper to support language-learning programs with interactive conversation, pronunciation help, and vocabulary suggestions across multiple supported languages. Because Pepper is fully programmable (drag-and-drop, Python, C++, Java), it also anchors beginner coding and STEM activities for ages 7 and up.
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It is the SoftBank Robotics Pepper humanoid robot configured by RobotLAB with a library-specific software bundle. About 4 feet tall and on a wheeled base, it greets patrons, answers library questions, shows book reviews and recommendations, runs web search, and supports outreach and programs. Call 1-87-RobotLAB to scope a deployment.
Pricing is by quote (price on request), and the configuration depends on your software bundle, training, and support needs. RobotLAB offers Pepper as a purchase and can also discuss leasing or RaaS options. Call 1-87-RobotLAB for a quote tailored to your branch or system.
Patrons can ask Pepper library-specific questions — hours and location, meeting spaces, passports, 3D printing, copy/scan/fax, and wayfinding via a library map. It also provides book reviews with Goodreads ratings and cover images, recommends similar titles, performs general web search, promotes events, and engages children with stories, games, and dancing.
Yes. Pepper is fully programmable for ages 7 and up via a drag-and-drop interface as well as Python, C++, and Java, and RobotLAB ships it with full SDK and API access. Responses are customizable so you can tailor answers to your specific branch, collection, and programming. RobotLAB can handle the configuration or train your staff to do it.
The package includes the Pepper robot with charger and battery, the Pepper for Libraries software, full SDK and API access, RobotLAB startup instructions, and a one-year warranty. Optional Pepper online training is available separately, and RobotLAB provides ongoing support. Call 1-87-RobotLAB for details.
Yes. Public library systems including Roanoke County Public Library and Hawaii's Aina Haina Public Library have deployed Pepper to greet visitors, answer basic questions, promote programs, give simple tutorials, and engage children. It is a proven front-of-house and outreach tool, not a prototype.
It's the same Pepper hardware, but bundled with library-focused software (book reviews, recommendations, library Q&A) rather than the entrance/FlowManager or academic/research configurations. RobotLAB can help you choose the right bundle for your use case — call 1-87-RobotLAB.
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