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Pepper Robot for Libraries — RobotLAB
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Overview

What is the Pepper Robot for Libraries?

Pepper Robot for Libraries is the SoftBank Robotics Pepper humanoid, configured by RobotLAB with a library-focused software bundle. Standing about 4 feet (120 cm) tall and rolling on an omnidirectional wheeled base, Pepper greets visitors at the entrance or service desk, holds natural spoken conversations through its microphones and HD cameras, and displays information on a 10.1-inch touchscreen mounted on its chest. The library bundle is built to augment the patron experience with useful, library-specific answers — hours and services, meeting-space and program info, book reviews with Goodreads ratings and cover images, recommendations of similar titles, and general web search.

Pepper is a proven front-of-house robot in real public libraries: systems including Roanoke County Public Library and Hawaii's Aina Haina Public Library have deployed Pepper to greet visitors, answer basic questions, promote programs, give simple tutorials, and engage children. Beyond the desk, Pepper can roam to build excitement for events, support language-learning practice, and run light coding or STEM activities — making it as much an outreach and engagement tool as an information point.

RobotLAB sells Pepper as a turnkey solution, not just hardware. As America's largest commercial robotics integrator, RobotLAB ships Pepper with its charger and battery, the Pepper for Libraries software, full SDK and API access for further customization, startup instructions, and a one-year warranty — plus optional online training and ongoing support. Pricing is by quote; call 1-87-RobotLAB to scope a deployment for your branch or system.

Specifications

Key specs

ManufacturerSoftBank Robotics
Configured byRobotLAB (Pepper for Libraries bundle)
TypeWheeled social humanoid greeter robot
Height120 cm (47.2 in / ~4 ft)
Weight28 kg (62 lb)
Base / mobilityOmnidirectional wheeled base, max ~3 km/h (1.7 mph)
Degrees of freedom19
Display10.1-inch touchscreen tablet (chest)
CamerasTwo HD 5 MP cameras (forehead and mouth) + 3D depth sensor
MicrophonesFour microphones
Other sensorsTouch sensors, sonar, lasers, bumper sensors, force-sensitive resistors, position sensors
ProcessorIntel Atom E3845
Operating systemNAOqi OS
Battery30 Ah lithium-ion, up to ~12 hours operation
ConnectivityWi-Fi, Ethernet, Bluetooth
Languages15+ languages (manufacturer-stated)
ProgrammingDrag-and-drop, Python, C++, Java; full SDK and API
Recommended age7+
In the boxPepper robot with charger and battery, Pepper for Libraries software, SDK/API access, startup instructions
Warranty1 year
Purchase PriceRequest a quote (price on request)
How it works

Pepper Robot for Libraries in detail

Entrance greeter and information desk

Positioned at the door or service desk, Pepper welcomes patrons, answers location-specific questions — hours, services, meeting-room booking, passports, 3D printing, copy/scan/fax, library map and wayfinding — and frees staff from repetitive front-desk inquiries. Its chest tablet shows directions, schedules, and program details alongside spoken answers.

Book discovery and reader's advisory

Pepper surfaces book reviews with Goodreads ratings and cover images, and recommends similar titles based on a patron's selection. It turns casual browsing into guided discovery and gives readers a low-pressure, self-service way to find their next book at the shelf or kiosk.

Program promotion and community outreach

Pepper roams the floor to generate excitement for upcoming workshops, lectures, and events, and supports outreach programming such as senior activities, preventive-education sessions, and youth coding classes. For younger visitors it tells stories, plays games, and dances to keep children engaged.

Language learning and STEM engagement

Libraries use Pepper to support language-learning programs with interactive conversation, pronunciation help, and vocabulary suggestions across multiple supported languages. Because Pepper is fully programmable (drag-and-drop, Python, C++, Java), it also anchors beginner coding and STEM activities for ages 7 and up.

Compare

How the Pepper Robot for Libraries compares

SpecificationPepper Robot for LibrariesPepper Robot for LibrariesSoftBank Pepper - Entrance FlowManager with Chat GPTSoftbank Pepper Academic EditionSoftbank Pepper Academic EditionUbtech Cruzr RobotUbtech Cruzr Robot
Best forLibrary greeting, book discovery, and patron outreachEntrance greeting and visitor flow with ChatGPTAcademic research and robotics programmingCommercial concierge, wayfinding, and reception
Purchase priceRequest a quote$7,100$49,900$35,000
ManufacturerSoftBank RoboticsSoftBank RoboticsSoftBank RoboticsUBTech
Robot platformPepper (wheeled humanoid)Pepper (wheeled humanoid)Pepper (wheeled humanoid)Cruzr (wheeled humanoid)
Height120 cm (~4 ft)120 cm (~4 ft)120 cm (~4 ft)~120 cm (standard)
Software focusLibrary Q&A, book reviews/recommendations, web searchEntrance FlowManager with ChatGPTResearch/coding (SDK, academic)Greeting, wayfinding, Q&A, concierge
Chest touchscreen10.1-inch10.1-inch10.1-inchTouchscreen (11.6-inch on Cruzr 1S)
ProgrammabilityDrag-and-drop, Python, C++, Java; full SDKDrag-and-drop, Python, C++, JavaFull SDK/API, research-gradeUBTech SDK / cloud platform
NavigationSonar/laser obstacle sensing on flat floorsSonar/laser obstacle sensing on flat floorsSonar/laser obstacle sensing on flat floorsAutonomous SLAM indoor navigation
Warranty1 yearContact for detailsContact for detailsContact for details
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Questions & answers

About the Pepper Robot for Libraries.

  1. What is the Pepper Robot for Libraries?

    It is the SoftBank Robotics Pepper humanoid robot configured by RobotLAB with a library-specific software bundle. About 4 feet tall and on a wheeled base, it greets patrons, answers library questions, shows book reviews and recommendations, runs web search, and supports outreach and programs. Call 1-87-RobotLAB to scope a deployment.

  2. How much does it cost?

    Pricing is by quote (price on request), and the configuration depends on your software bundle, training, and support needs. RobotLAB offers Pepper as a purchase and can also discuss leasing or RaaS options. Call 1-87-RobotLAB for a quote tailored to your branch or system.

  3. What can Pepper actually do in a library?

    Patrons can ask Pepper library-specific questions — hours and location, meeting spaces, passports, 3D printing, copy/scan/fax, and wayfinding via a library map. It also provides book reviews with Goodreads ratings and cover images, recommends similar titles, performs general web search, promotes events, and engages children with stories, games, and dancing.

  4. Is Pepper programmable, and can we customize its responses?

    Yes. Pepper is fully programmable for ages 7 and up via a drag-and-drop interface as well as Python, C++, and Java, and RobotLAB ships it with full SDK and API access. Responses are customizable so you can tailor answers to your specific branch, collection, and programming. RobotLAB can handle the configuration or train your staff to do it.

  5. What's included and what support comes with it?

    The package includes the Pepper robot with charger and battery, the Pepper for Libraries software, full SDK and API access, RobotLAB startup instructions, and a one-year warranty. Optional Pepper online training is available separately, and RobotLAB provides ongoing support. Call 1-87-RobotLAB for details.

  6. Has Pepper been used in real public libraries?

    Yes. Public library systems including Roanoke County Public Library and Hawaii's Aina Haina Public Library have deployed Pepper to greet visitors, answer basic questions, promote programs, give simple tutorials, and engage children. It is a proven front-of-house and outreach tool, not a prototype.

  7. How is this different from the other Pepper editions RobotLAB sells?

    It's the same Pepper hardware, but bundled with library-focused software (book reviews, recommendations, library Q&A) rather than the entrance/FlowManager or academic/research configurations. RobotLAB can help you choose the right bundle for your use case — call 1-87-RobotLAB.

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