Keenon RoboticsDelivery
Keenon T10
Enclosed-cabinet hotel delivery robot with elevator integration
From $24,500 · RaaS $1,195/mo
Made by Keenon Robotics
Keenon Robotics service and delivery robots for hotels, hospitals, and restaurants
Keenon Robotics is one of the largest commercial service robot manufacturers in the world, with the T10 hospitality delivery robot, DinerBot food runners, and W3 hospital logistics units operating in 600+ cities globally.
2010
Founded · Shanghai, China
4
Models we carry
3
Delivery · Service · Wayfinding
About the brand
Who is Keenon Robotics?
Founded in 2010 in Shanghai, Keenon Robotics is one of the oldest pure-play commercial service robot companies and has shipped more than 60,000 service robots across 600+ cities worldwide. Keenon's strength is purpose-built form factors: the T10 hotel runner, DinerBot restaurant servers, the W3 hospital logistics carrier, and Butler series wayfinders are each engineered for one job, done well.
Keenon Robotics
What we deploy from Keenon
Keenon RoboticsDelivery
Keenon DinerBot T8
Multi-tray restaurant food runner with rich UI personality
From $13,500 · RaaS $729/mo
Keenon RoboticsDelivery
Keenon W3
Hospital-grade logistics robot for medication, samples, and supplies
From $32,000 · RaaS $1,495/mo
Keenon RoboticsWayfinding
Keenon Butler XL
Greeter and wayfinding robot for lobbies and showrooms
From $18,500 · RaaS $895/mo
Why us
Why we partner with Keenon
01
Purpose-built form factors
Keenon does not try to make one robot fit every market. The T10 is hotel-shaped, the W3 is hospital-shaped, and DinerBot is restaurant-shaped. The right tool for the job.
02
60,000+ units in the field
Keenon has been shipping commercial robots since 2010, longer than almost any competitor. The fleet maturity shows up in firmware stability and parts availability.
03
Hospital-grade logistics is rare
The W3 is one of the few service robots actually validated for hospital environments — medication delivery, sample transport, and clean-side/dirty-side workflow.
Trusted by
Operators that run Keenon with RobotLAB
Marriott
Hilton
Cleveland Clinic
DoubleTree
Westin
Independent restaurants and hotels
“Keenon's hospital W3 is the only delivery robot we trust for medication routes.”
E
Elad Inbar
CEO and Founder, RobotLAB
Where it works
Keenon Robotics in the wild
Questions & answers
Long-form Q&A: deploying Keenon in production
These are the questions hotel and hospital operators ask before signing a Keenon contract.
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How does the T10 compare to FlashBot for hotel room service?
Both are enclosed-cabinet hotel delivery robots and both work. T10 has a slightly larger cabinet and a more conservative speed profile; FlashBot has a sleeker UI and faster acceleration. Brand fit and elevator compatibility usually decide.
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Does the W3 actually integrate with hospital pharmacy workflows?
Yes. The W3 has RFID-locked compartments, an audit log of every door open, and integrates with Pyxis-style dispensing workflows. RobotLAB handles the integration with your pharmacy IT during deployment.
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What is the DinerBot T8 max payload per tray?
About 22 lbs per tray, four trays, total payload roughly 88 lbs. Plenty for full plate orders and beverages.
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Can Butler XL handle a busy car dealership showroom?
Yes. We have Butler units in luxury dealerships doing greet-and-walk-to-vehicle. The 21-inch screen is large enough for inventory browsing and brand video loops.
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How does Keenon handle elevator integration in older hotels?
If the elevator has a modern controller with an API, integration is a 2-3 day spec. If not, we install a relay-based cab caller that emulates a button press, which adds about a week.
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What is Keenon's firmware update cadence?
Quarterly major releases, monthly minor. RobotLAB stages updates in a test environment before pushing to customer fleets to avoid surprises during dinner service.
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Do Keenon robots speak Spanish?
Yes, plus English, French, Mandarin, Japanese, Korean, Arabic, and 15 more languages. Voice and UI are independently configurable.
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How loud is the T10 in a hotel hallway at 2am?
Very quiet. About 45 dB at one meter, quieter than the hallway HVAC. Guests do not wake up when it passes.
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What is the warranty on a Keenon T10?
Two-year manufacturer warranty plus RobotLAB extended service plans (3, 5, 7 years). RaaS includes warranty and maintenance for the full term.
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Can a Keenon robot share an elevator with a Bear Servi Lift in the same hotel?
Technically yes if both integrate to the same elevator API, but we recommend single-vendor fleets per property for support simplicity. Mixed fleets are fine when each brand owns a distinct floor or use case.