19 Years · America's Largest Robotics Integrator
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Support & services

We don't just sell robots. We run them with you.

Every RobotLAB deployment comes with a team behind it — surveying your site, mapping the work, installing the fleet, training your people, and keeping it all running for the life of the robot.

Every deployment includes
  • On-site survey & workflow mapping
  • Professional deployment & installation
  • Hands-on training for your whole team
  • Remote monitoring & after-sales service
  • In-house repair lab & loaner units
  • Consumables & auto-replenishment
A RobotLAB specialist demonstrating a service robot to a group during a hands-on training session
Hands-on, in person — our specialists train your team on every robot, face to face.
From first walkthrough to first shift

Everything it takes to get your fleet live.

We're an integrator, not a box-mover. The work before launch is what makes a robot actually pay off — so we own all of it.

01 · Before you buy

Site survey

Before we recommend a single robot, our team walks your floor. We measure doorways, ramps, elevator widths, floor surfaces, Wi-Fi coverage, and traffic patterns — then map the no-go zones, charging points, and the routes a robot can actually run. You get a deployment-ready assessment grounded in your real site, not a guess from a spec sheet.

02 · Planning

Workflow mapping

We sit with your team to understand how the work happens today — who does what, when, and where the bottlenecks are. Then we design exactly where a robot fits: which tasks it takes over, how it hands off to staff, and what changes on day one. The robot earns its keep because it's mapped into your operation, not bolted on top of it.

03 · Go-live

Deployment & installation

Our technicians deliver, assemble, network, and commission every robot on-site. We build the digital map, set the schedules and zones, integrate with elevators, doors, and POS where needed, and run live test cycles until it performs to spec. You're handed a working fleet — not a box of hardware and a manual.

04 · Onboarding

Training

We train the people who'll work alongside the robots — managers, frontline staff, and night crews — until they're confident starting jobs, adjusting routes, clearing faults, and reading the dashboard. Hands-on sessions on your floor, plus quick-reference guides and remote modules your team can revisit anytime, including every new hire who comes after launch.

For the life of the robot

And we keep it running, long after install day.

A robot is only an asset if it stays working. Service, repairs, and parts are built into the relationship — not an upsell you chase when something goes wrong.

05 · For the life of the robot

After-sales service

Your relationship with RobotLAB starts at deployment — it doesn't end there. We monitor fleet health remotely, push software and map updates, run preventive maintenance, and answer questions the same day. Regular check-ins keep the fleet tuned to how your operation actually changes over the seasons.

06 · When you need it

Repairs

When something breaks, you're not on your own and you're not shipping a robot across the country and hoping. Our certified in-house repair lab diagnoses and fixes units fast, backed by stocked spare parts and loaner options so your operation keeps moving while a unit is serviced. Most issues are resolved remotely or in a single visit.

07 · Always in stock

Consumables

Brushes, pads, filters, squeegees, batteries, trays — every wear-part your robots depend on, kept in stock and shipped before you run out. We track usage across your fleet and can set up automatic replenishment, so a worn pad never turns into a missed clean and a flat battery never turns into a stopped delivery.

Brand-agnostic support

Even if your robots were purchased from another company, we've got you covered.

Service, repairs, training, and parts aren't just for robots you bought from RobotLAB. Bring us your existing fleet — whatever the brand — and we'll keep it running.

Talk to a specialist
Talk to RobotLAB

Our specialists would love to help you.

Tell us about your operation — what you run, where you're stuck, or what you need serviced. A RobotLAB specialist will get back to you the same day with the right next step: a site survey, a service answer, or the part you're after.

  • ✓ Same-day response from a real specialist
  • ✓ Free site survey & robot shortlist
  • ✓ Service, repairs, parts & training support