Can I purchase additional lessons/robots?

Additional lessons can be purchased on a yearly subscription. Additional robots are not available at this time. 

Once I have the RobotsLAB-BOX what will I need to do before teaching with it?

Open the box and get acquainted with your new robotic teaching assistants. The tablet and robots are charged and fully configured. We've assembled a Quick Start Guide with a sample lesson to get you going, and we suggest you look over the instructions, review the videos for a few lessons, and do a lesson runthrough or two before demonstrating in front of a class. If you’re more a ‘fly-by-the-seat-of-your-pants’ kind of teacher, then that’s completely up to you, but it’s at your own risk and possible humiliation.

How are the robots powered?

The robots are powered through batteries and chargers. The robots and tablet also come fully charged and ready to rock ‘n roll!  

Can I print out the quizzes?

Absolutely, all the quizzes are loaded as PDF files and are ready for printing at your convenience. 

What if I already have one of the robots?

It's always nice to find robotics fans! If you find yourself in the position of already owning some of the robots included in the BOX, you can control some of the robots you already own using our tablet and lessons,

we prefer you don't do that:

How easy is it to carry the box?

The RobotLAB-BOX fully loaded weighs 25lbs and can be carried by three easy to use handles, or you can extend the handle bar and roll the BOX like a piece of luggage. The heavy-duty plastic box is very durable and easy to transport, plus it’s black so it will match anything you’re wearing. Did we mention you look fantastic today?

When I connect my tablet to a projector, the image coming from my projector is a weird color. What's going on?

If your tablet's screen looks normal, but the image coming from the projector is the wrong color, the issue is probably in either the projector dongle or the projector.

NAO or Pepper Robot Does Not Respond When I Talk To It

Expeditions 2.0 troubleshooting

Student devices lose the connection. Nothing will connect. The app freezes when I press "play". We've seen it all and found the solution!

If you are experiencing a problem with the Expeditions 2.0 program, the very first thing to check is that your devices are running the most up to date app versions. You can find the version number by holding the icon for two seconds then selecting "App Data". The most current version of the teacher app is 2.46 and the most current version of the student app is 2.41. If you need to update the app, Contact Support.

Tour Creator Troubleshooting

If you are having trouble resetting your Tour Creator password, Contact Support.

There are two problems you might experience when creating tours in Tour Creator:

I created a project in Tour Creator but it isn’t showing up on the tablet.

"My Tours" has an unpublished project even though I selected “Publish” in Tour Creator.

Both of these problems stem from the Tour Creator login email address and the Expeditions 2.0 Activation Code.