Support for NAO, RobotsLAB BOX (4)

Expeditions 2.0 is Not Displaying Correctly

Expeditions 2.0 Logo (4) This post has the solution for the following problems:

When I open Expeditions 2.0, I can’t see all of the headings on the left side.

Expeditions 2.0 is not displaying correctly.

Parts of Expeditions 2.0 are missing

If the menu on the left side of Expeditions 2.0 does not go all the way down to “Settings”, you may need to change your display settings.

Jan 18, 2023 1:46:25 PM

Posted by Bryan Holmes
Topics: Expeditions, Expeditions 2.0

Pepper Does Not Start

Pepper management

If you push Pepper's chest button and nothing happens, don't panic. In almost every case an unresponsive Pepper is caused by one of two things: a depleted battery or the emergency stop button. Both can be checked easily.

Jan 18, 2023 11:15:54 AM

Posted by Bryan Holmes
Topics: Pepper

NAO or Pepper Robot giving "Error 713"

NAO Error 1a-1

Error 713: I can’t move anymore. I detected an error on n of my vital devices: [list n devices].

Jan 18, 2023 11:14:56 AM

Posted by Bryan Holmes
Topics: NAO, Pepper, Error

NAO Does Not Finish Booting

NAO does not finish booting up.

NAOrobot

In rare cases, after a NAOqi update or factory reset, NAO will get “stuck” during its boot process and will never finish booting up. If you have been waiting (and waiting, and waiting) for NAO to finish booting up, there is probably a solution. This problem can usually be identified by the ear LEDs or the chest button LED.

Jan 18, 2023 11:13:21 AM

Posted by Bryan Holmes
Topics: NAO

Is My NAO Battery Okay?

Does my NAO have a battery problem?

As long as the battery is inside the NAO, it is delivering a small amount of electricity to the robot, even while shut down. If the NAO sits for a long time unused, the battery can become so depleted that it can no longer be charged.

If you suspect this is the case for your battery, here are some of the telltale signs:

Your charger light turns green in just seconds when you plug in the NAO battery.
Your “fully charged” NAO only runs for a few seconds, or shuts down before it finishes booting up.

Your NAO turns off instantly if you unplug the charger.

If you conclude that you need a new battery, head to https://www.robotlab.com/store/battery to purchase a new one.

Jan 18, 2023 11:11:41 AM

Posted by Bryan Holmes
Topics: NAO

NAO Robot Does Not Stand Up

NAO Error 1a-2

There are two common reasons a NAO will not stand up. One of them can be fixed by the customer with a computer and the other requires shipping the NAO for service.

Rather than try to distinguish between the two cases, it is easier to simply attempt the intervention and test the result. Your NAO will need to be connected to a WIFI network or hardwired to your computer, and you will need to SSH into the NAO. We use the program PuTTY for this purpose, but you can also use a Command Prompt.

Jan 18, 2023 11:10:36 AM

Posted by Bryan Holmes
Topics: NAO

Check or Change NAO Robot Volume

This post can help if you are experiencing a problem such as:

-My NAO robot won't speak to me.

-My NAO robot won't say anything.

-My NAO robot stopped making sound.

Jan 17, 2023 1:24:43 PM

Posted by Bryan Holmes
Topics: NAO

Deactivate Fall Manager on NAO Robot

Sometimes it is necessary to deactivate the NAO robot's safety features. Follow these instructions if deactivating fall manager is necessary for your project.

Even with Fall Manager enabled, we recommend catching the NAO robot whenever possible.